Free tracked shipping on every order. Orders leave the warehouse within 24–72 hours and usually arrive in 6–10 business days, with a tracking link by email.

Take 90 days to decide. Full refund, free returns, no questions, no restocking fees. Simple and slow.

Every device is covered for one year. If something goes wrong, we repair or replace it.

Quick answers about the Neck Massager — how it works, cleaning and care, charging, and warranty.

Write to support@cervly.com. We reply within 24 hours on weekdays. Real people, quiet inbox.